(Formerly “Terms of Use”)
Effective Date: October 18, 2025
This website and its related services are operated by Triumph Tech Solutions, LLC (“we,” “us,” “our”). By accessing our website or purchasing any product or service from us, you (“you,” “client,” or “customer”) agree to be bound by these Terms and Conditions (“Terms”), including any additional terms, policies, and notices referenced herein or available by hyperlink.
These Terms govern your use of our website, any related platforms, and all products or services offered by Triumph Tech Solutions, LLC. If you do not agree, do not access the website or use our services.
We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the website or our services after such posting constitutes acceptance of the revised Terms.
SECTION 1 – ONLINE STORE AND SERVICE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have the legal authority to enter into this agreement. You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
Service Terms: Triumph Tech Solutions, LLC offers both 12-month and month-to-month service agreements. Clients under a 12-month agreement are obligated to fulfill the full 12-month term before services convert to a month-to-month renewal. Unless otherwise stated in writing, all recurring services automatically renew on a month-to-month basis following the initial term. Split Development Website Agreements are considered 12-month contractual agreements under these Terms and are governed by all provisions applicable to 12-month service terms, including payment schedule, non-refundability, ownership, and buyout conditions.
Month-to-Month Cancellations: For month-to-month agreements, either party may terminate the Service with thirty (30) days’ written notice submitted to support@triumphtechsolutions.com. The Client remains responsible for all charges incurred during the notice period.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us. Headings are for convenience only and do not limit the Terms.
SECTION 3 – BILLING, RECURRING PAYMENTS, AND AUTOMATIC RETRIES
You agree to provide current, complete, and accurate billing information for all purchases and subscriptions. You must promptly update your payment method and contact details so we can complete your transactions and contact you as needed.
Accepted Payment Methods: Triumph Tech Solutions, LLC accepts payments by credit card, debit card, or ACH transfer only. We do not accept cash, checks, money orders, or alternative payment methods unless expressly approved in writing by our Billing Department. By providing your payment information, you authorize Triumph Tech Solutions, LLC to process charges through your selected payment method in accordance with these Terms.
Recurring Billing Authorization: By subscribing to any recurring Service, you authorize Triumph Tech Solutions, LLC to automatically charge the applicable fees (and any taxes) to your saved payment method on each renewal date until you cancel in accordance with these Terms.
Automatic Payment Retries (Dunning): If a payment attempt is declined, you authorize us to automatically retry the charge at reasonable intervals for up to 60 days from the first failed attempt. During this period, we may make multiple attempts and may also charge any other valid payment method on file. Access to the Service may be suspended or terminated if payment remains unsuccessful after the retry period.
Payment Storage & Updates: You authorize tokenized storage of your payment credentials by our PCI-DSS-compliant processor(s) and, where available, the use of card-network account updater services to obtain updated card details.
Late Fees & Collection: You are responsible for all unpaid balances and agree to pay any reasonable late, collection, or reactivation fees where permitted by law. If your account is referred to a collection agency or attorney, you agree to pay all associated costs and attorney’s fees.
Applicability: All subscription and recurring payments are governed by the applicable term of your agreement (12-month or month-to-month) and, where applicable, the buyout policy described in Section 4.
SECTION 4 – CONTRACT TERM, CANCELLATIONS, AND BUYOUTS
All Triumph Tech Solutions services are provided under a 12-month contractual term, unless otherwise stated in a signed proposal or agreement. By purchasing or subscribing to any service, you acknowledge and agree to this 12-month minimum term commitment.
Early Termination and Buyout Option: You may request early termination prior to the end of the 12-month term. Approval of early termination is at the sole discretion of Triumph Tech Solutions, LLC. If approved, you agree to pay a buyout fee equal to a percentage of the remaining contract balance, the exact percentage to be determined solely by Triumph Tech Solutions based on the specific scope of services, remaining term, and other relevant factors. The buyout percentage and total amount due will be communicated in writing and must be paid in full prior to cancellation taking effect. Until payment of the approved buyout amount is received, all recurring charges and contractual obligations remain in effect. If you discontinue payment or service without satisfying the agreed-upon buyout, Triumph Tech Solutions reserves the right to collect the remaining contract value, suspend services, and/or pursue legal recovery for breach of contract.
Renewal Terms: At the conclusion of the initial 12-month term, your agreement will automatically renew on a month-to-month basis unless canceled in writing at least 30 days prior to renewal. “Written notice” means email to support@triumphtechsolutions.com.
Refunds and Chargebacks: All digital services, web design projects, and subscription fees are non-refundable once work has commenced or access has been granted. Initiating a chargeback or payment dispute without first attempting resolution directly with Triumph Tech Solutions constitutes a material breach of this Agreement. We reserve the right to suspend services, pursue collection, and recover legal or administrative costs for any such breach.
Client Cooperation Requirement: Successful completion and launch of the website requires active participation, feedback, and timely cooperation from the Client, including but not limited to providing requested materials, approvals, and access credentials. Failure by the Client to provide such cooperation does not constitute non-performance by Triumph Tech Solutions, LLC, and shall not be grounds for chargeback, refund, or contract cancellation. Timelines may be extended proportionally in the event of Client delay.
SECTION 5 – CLIENT CONTENT, OWNERSHIP, AND INTELLECTUAL PROPERTY
Client Content: You are solely responsible for ensuring that all content, text, images, logos, and media you provide for your website or project are properly licensed and do not infringe upon third-party rights. Triumph Tech Solutions assumes no liability for materials supplied by clients.
Website and Deliverable Ownership: All websites, code, design files, content, and other creative assets developed by Triumph Tech Solutions, LLC remain the sole property of Triumph Tech Solutions, LLC until one of the following occurs:
The client has completed the full 12-month contractual term, all payments due under the agreement have been made in full, and the account transitions to a month-to-month renewal in good standing; or
The client has paid an approved buyout amount as outlined in Section 4; or
The client has paid in full for a one-year term and, following the included 12 months of hosting, either (a) renews hosting under a signed hosting renewal agreement or (b) submits a written request for website transfer while the account is current and in good standing.
Ownership of the completed website and associated credentials is not automatically transferred at the end of the 12-month term. Clients must request transfer in writing to support@triumphtechsolutions.com after satisfying the applicable ownership condition above.
Until ownership is formally transferred, Triumph Tech Solutions retains full ownership and control of all digital assets, hosting environments, and website credentials. Clients are granted only a limited, revocable license to use the website and related materials for their intended business purpose during the active contract period.
If the client terminates the agreement prior to completion of the 12-month term and does not pay the approved buyout amount, Triumph Tech Solutions reserves the right to suspend, remove, or disable access to any hosted website or service without liability.
We reserve the right to display completed websites, graphics, or design projects in our portfolio or marketing materials for promotional purposes.
SECTION 6 – HOSTING, DATA, AND SERVICE LIMITATIONS
While Triumph Tech Solutions takes reasonable measures to maintain uptime and data integrity, we make no guarantees against data loss, service interruptions, or downtime caused by third-party vendors, hosting providers, or factors beyond our control. We are not responsible for loss of business, data, or revenue due to service disruptions, website errors, or external events.
SECTION 7 – PRICES, MODIFICATIONS, AND AUTOMATIC RENEWALS
Prices for our services are subject to change with 30 days’ written notice prior to renewal. We reserve the right to modify or discontinue any service at any time without notice. We shall not be liable for any modification, price change, or discontinuation of the Service.
SECTION 8 – NON-DISPARAGEMENT
You agree not to publish or encourage any knowingly false or defamatory public statements, posts, or reviews about Triumph Tech Solutions. Nothing in this section limits your ability to share truthful opinions, make good-faith complaints to regulators, or leave reviews that are accurate and non-defamatory. Constructive feedback should be directed to support@triumphtechsolutions.com.
SECTION 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services are provided “as is” and “as available.” Triumph Tech Solutions, LLC makes no warranties, express or implied, regarding functionality, uptime, merchantability, or fitness for a particular purpose. We are not liable for any indirect, incidental, punitive, or consequential damages, including lost profits or data, arising from your use of our Services or inability to use them. In jurisdictions where such limitations are not allowed, our liability shall not exceed the amount paid by you in the 12 months preceding the claim.
SECTION 10 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Triumph Tech Solutions, LLC, its affiliates, officers, directors, agents, and employees from any claim, loss, or expense arising from your breach of these Terms, violation of any law, or misuse of the Service.
SECTION 11 – GOVERNING LAW AND VENUE
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. Except as provided in Section 12 (Arbitration), any action to enforce an arbitration award or to seek temporary or preliminary injunctive relief shall be brought exclusively in the state or federal courts located in Florida, and the parties consent to such courts’ jurisdiction and venue.
SECTION 12 – ARBITRATION AND DISPUTE RESOLUTION
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Florida, under its Commercial Arbitration Rules. The seat (legal place) of arbitration shall be Florida. Judgment on the arbitration award may be entered in any court having jurisdiction.
Both parties waive the right to a trial by jury and agree that any claims shall be brought on an individual basis only—not as part of a class action or representative proceeding. The prevailing party in any arbitration or legal proceeding shall be entitled to recover reasonable attorney’s fees and costs.
SECTION 13 – ENTIRE AGREEMENT
These Terms, along with our Privacy Policy, Refund Policy, and any applicable Service Agreement or Proposal, constitute the entire agreement between you and Triumph Tech Solutions, LLC, superseding any prior agreements or understandings.
SECTION 14 – CONTACT INFORMATION
Questions about these Terms should be sent to: support@triumphtechsolutions.com
SECTION 15 – SEVERABILITY
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – WAIVER
Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
